TravelPrepDesk
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Flying soon? Say so first.

Anything travelling within 72 hours goes to the front of the queue. Tell us your date and reference and we will pick it up ahead of general questions.

Email support@travelprepdesk.com Best for documents and detail Phone +1 (855) 703-3427 24 hours a day, 7 days a week Track an application Check status Faster than asking us where it is

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Include your reference if you already have one — it saves a round trip.

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Use Back if you need to change anything before paying.

TravelPrepDesk (operated by Choice Communication LLC) is an independent, private administrative travel-preparation concierge and is not affiliated with, operated by, or endorsed by any government agency, embassy, or veterinary authority. We provide private document auditing, typo screening, schedule reviews, and preparation assistance. Official government arrival forms and entry declarations can often be obtained directly from official government portals for free or for standard government fees. Final travel, entry, and health certificate determinations remain solely with airlines, destination immigration officers, biosecurity authorities, and licensed veterinarians.

Before you write

Three questions we answer most days

Look it up on the tracker with your reference and the email you applied with — it shows the current stage and any note from whoever is working your file. If your flight is inside 72 hours and the status has not moved, message us on WhatsApp rather than emailing.

Usually, if you have not submitted it yet. Send your reference and the correction. Once you have submitted a document to the authority, a change may mean a fresh submission and a new government fee — we will tell you which before doing anything.

If a refusal was caused by a mistake on our end, yes. If it was caused by information supplied to us, or by an authority decision unrelated to our review, the government fee is not recoverable and our service fee covers work already done. The refund policy page sets this out in full.